Reports to Parliament

Public Sector Performance Indicators 1993-94

Report 7 - December 1994

Introduction

Reporting of audited performance indicators by management has become a fundamental part of a new approach to accountability based on assessing what public sector agencies do and how well they do it.

Public sector performance indicators provide information on the efficiency and effectiveness of programs designed to address issues of public interest. These issues include the quality of our food, water and air; public safety and health; and many other environmental, social and economic issues. As a result, performance indicators are of considerable importance to Parliament, agencies and the Western Australian public.

Performance indicators are also an important tool of management. In a recent independent survey of the agencies audited by the Auditor General, 76 per cent of the responding agencies either agreed or strongly agreed with the statement that "performance indicators are a useful means of considering efficiency and effectiveness in all organisations".

This review describes the present standard of performance indicators reported by 294 Western Australian public sector agencies in 1993-94 and the progress made in developing performance indicators since 1990-91.

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